OUR CONTACT DETAILS:
Registered office: 1 The Old Hall, Susworth, Near Scunthorpe, DN17 3AP.
Point of contact for data protection (GDPR) purposes is Caroline Hunter
WHAT TYPE OF INFORMATION DO WE HAVE?
The type of information we keep is:
- Individual’s name
- Individual’s salutation
- Individual’s email address
regarding website management:
- IP address
- page views
- bounce rate
- source of referral
- length of time on the website
- pattern of your usage
HOW DO WE GET THE INFORMATION AND WHY DO WE HAVE IT?
Personal information (as stated above) is gathered by:
- information provided from our ‘contact us’ website page
- information provided by an individual via email
- information provided through our website management tools
Our lawful basis for keeping and using an individual’s information is for communication and marketing purposes and to allow us to perform our job to the best of our ability. As an individual you are within your rights to ask us to delete ALL personal information as itemised above at any time.
WHAT DO WE DO WITH YOUR INFORMATION?
Your personal information is used for communication and marketing purposes and to allow us to communicate with you so we can perform our duties to the best of our ability. Under no circumstances do we share your data with third-party marketing companies. Information received via our website management tools are to allow us to analyse how well our website is performing and what we need to do to change it.
Additionally, we may process your personal data for the purpose of relevant email notifications and newsletters but this is only if we have your consent first.
HOW DO WE STORE YOUR INFORMATION?
Your information is stored on one desktop computer which is password protected and is backed up to the cloud daily. Your data is encrypted during transfer from our computer and whilst it sits on the cloud servers.
WHAT IS OUR LEGAL BASIS?
Our primary legal basis for processing your personal information is consent
Personal data that we process shall not be kept for longer than is necessary for that purpose. Your contact information will be retained for a period of 6 months and emails shall be deleted after a period of 2 years.
YOUR DATA PROTECTION RIGHTS
You may at any time instruct us to provide you with any personal information we hold and are within your rights to ask us to delete any personal information we hold (this may be subject to receipt of evidence of your identity). You may instruct us to remove your details from our marketing lists at any time. If you believe that our processing of your personal data infringes data protection legislation you are within your legal rights to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk/).
Our website may contain links to third party suppliers and manufacturers of which we have no legal responsibility regarding their own privacy policies and practices.
If you believe that the information we hold is incorrect please advise us immediately so we can amend your data.